Twitter has a new section on their website offering information on how businesses are using twitter for marketing and customer service.

This Twitter & Social Media Marketing Guide includes recommended books, Twitter definitions, and case studies of businesses using Twitter for marketing:

When people working in the Empire State Building twittered that they were craving ice cream delivery, New York local chain Tasti D Lite was there to listen and meet their need. When electronics buyers look for good deals, the Dell Outlet Twitter account helps them save money with exclusive coupons. When Houston’s coffee drinkers decide where to get their daily dose, many choose Coffee Groundz, which lets them order via Twitter.

The guide addresses topics such as “So how do businesses use Twitter?” and “Twitter Best Practices”.

Read more of the Twitter Social Media Marketing Guide on Twitter here:

http://business.twitter.com/twitter101

Read Twitter Marketing Case Studies here: http://business.twitter.com/twitter101/case_dell

• chitter: make high-pitched sounds, as of birds
• chirrup: a series of chirps

wordnet.princeton.edu/perl/webwn

• Twitter is a free social networking and micro-blogging service that allows its users to send and read other users’ updates (otherwise known as …

en.wikipedia.org/wiki/Twitter

• a succession of chirps as uttered by birds; to utter a succession of bird’s chirps; (of a person) to talk in an excited or nervous manner

en.wiktionary.org/wiki/twitter

• twittery – that twitters

en.wiktionary.org/wiki/twittery

• twittering – twitters fundamental question is “what are you doing?” This is can be in its most simplistic for a one or two word answer, but when developed this is a tool that lends itself to developing understanding and potential starting collaboration.

edorigami.edublogs.org/2007/11/05/blooms-digital-taxonomy/